DIY Drop-Off / Self-Setup Policy

Last Updated: 05/04/2026

This DIY Drop-Off / Self-Setup Policy explains the responsibilities that apply when a customer rents Backyard Starz equipment as a DIY, drop-off, or self-setup rental.

This policy applies to all DIY or drop-off rentals provided by Backyard Starz, LLC (“Backyard Starz,” “Starz,” “we,” “us,” or “our”).

By booking a DIY or drop-off rental, submitting payment, signing a booking agreement, checking an acceptance box, accepting delivery, taking possession of equipment, or using our equipment or services, you agree to this DIY Drop-Off / Self-Setup Policy.

1. What a DIY / Drop-Off Rental Means

A DIY or drop-off rental means Backyard Starz provides the rental equipment, and the customer is responsible for setting up, operating, taking down, repacking, protecting, and making the equipment ready for pickup or return.

Unless otherwise agreed in writing, Backyard Starz does not provide full setup or takedown service for DIY/drop-off rentals.

Customer is responsible for following all instructions provided by Backyard Starz and contacting us with any questions before using the equipment incorrectly.

2. Customer Responsibility

For DIY/drop-off rentals, Customer is responsible for:

  1. Receiving the equipment at delivery or pickup;
  2. Reviewing and following all setup and operating instructions;
  3. Setting up the equipment safely and correctly;
  4. Providing a safe, clean, dry, and suitable setup area;
  5. Providing proper electrical power;
  6. Supervising all guests and children during the rental period;
  7. Protecting the equipment from weather, sprinklers, water, mud, pets, food, drinks, fire, sharp objects, rough surfaces, theft, and misuse;
  8. Taking down and repacking all equipment correctly;
  9. Keeping equipment organized, complete, dry, clean, and ready for pickup or return;
  10. Paying any applicable fees for damage, missing items, cleaning, late return, improper packing, or additional labor.

3. Deposit and Payment

Unless otherwise stated in your booking confirmation, invoice, or written agreement, a deposit is required to secure your date.

For the Family / Drop-Off Package, Backyard Starz may require a 50% deposit at the time of booking.

Your date is not confirmed until Backyard Starz receives the required deposit and any required booking agreement, waiver, or written confirmation.

The remaining balance is due according to your booking confirmation, invoice, or Payment Policy.

4. Equipment Included

The equipment included in your DIY/drop-off rental will depend on the package selected and your booking confirmation.

Your rental may include some or all of the following:

  • Inflatable movie screen;
  • Projector;
  • Speaker or speakers;
  • DVD player or media player;
  • Inflatable lounge chairs;
  • Tables;
  • Air pump;
  • Extension cords;
  • Stands, stakes, weights, containers, bags, remotes, adapters, and related accessories.

Customer is responsible for confirming the equipment received and notifying Backyard Starz promptly if anything appears missing, damaged, or not working.

5. Equipment and Media

Unless expressly agreed in writing, Backyard Starz provides rental equipment only.

Backyard Starz does not provide:

  • Movies;
  • DVDs;
  • Streaming accounts;
  • Laptops;
  • Video game consoles;
  • Cable boxes;
  • Internet service;
  • Public performance licenses;
  • Copyright licenses;
  • Venue permits;
  • HOA approvals.

Customer is responsible for providing the movie, streaming device, media source, login credentials, internet connection, and any necessary adapters unless Backyard Starz has confirmed otherwise in writing.

For the best viewing experience, Backyard Starz recommends using a DVD or another directly compatible media source when possible.

Backyard Starz is not responsible for streaming interruptions, Wi-Fi issues, app login problems, device compatibility issues, unavailable content, account restrictions, copyright licensing issues, or customer-provided equipment problems.

6. Setup Area Requirements

Customer is responsible for choosing and preparing a safe setup area.

The setup area must be:

  • Clean;
  • Dry;
  • Reasonably flat;
  • Accessible;
  • Clear of toys, furniture, debris, pet waste, yard tools, and personal items;
  • Free of mud, standing water, sharp objects, rocks, glass, thorns, fire ants, and rough surfaces;
  • Away from pools, sprinklers, fire pits, grills, candles, smoking areas, fireworks, heaters, and open flames.

Backyard Starz does not warrant that the area selected by Customer is fit or proper for setup or use of the equipment.

7. Grass, Turf, Concrete, and Other Surfaces

Equipment is generally easiest and safest to set up on clean, dry, reasonably flat grass.

For non-grass surfaces such as turf, concrete, pavement, patios, driveways, decks, or other hard surfaces, additional anchoring or weighted support may be required.

Unless included in your package or confirmed in writing, weighted items may not be included.

For certain non-grass setups, Customer may be responsible for providing four weighted items, each at least 50 pounds, or renting appropriate weighted items from Backyard Starz for an additional charge.

Customer is responsible for ensuring that the equipment is safely secured and used only in a suitable location.

8. Electrical Requirements

Customer is responsible for providing safe and functioning electrical power.

Unless otherwise agreed in writing:

  1. Equipment requires one electrical outlet within 50 feet of the screen location.
  2. The outlet should be 115 volts with 20-amp capacity.
  3. The equipment should be the only equipment operating on that electrical circuit.
  4. Backyard Starz may provide electrical cords up to 50 feet.
  5. For distances greater than 50 feet, Customer may be required to provide a 12-gauge extension cord up to 100 feet.
  6. Equipment should not be set up more than 200 feet from a power source.
  7. Backyard Starz does not provide a generator.
  8. If Customer provides a generator, Backyard Starz is not responsible if the generator does not properly power the equipment.

Customer is responsible for power interruptions, tripped breakers, faulty outlets, inadequate circuits, generator issues, unsafe electrical conditions, or customer-provided electrical equipment.

9. Sprinklers, Water, and Weather Protection

Customer must turn off all sprinklers before and during the rental period.

Equipment must not be exposed to:

  • Rain;
  • Sprinklers;
  • Hoses;
  • Pools;
  • Water features;
  • Mud;
  • Standing water;
  • Wet ground;
  • Excessive moisture.

Customer agrees to store all equipment in a protective area and keep it out of the elements.

If rain, lightning, thunder, high winds, wet ground, or unsafe weather occurs, Customer must stop use immediately and protect the equipment where it is safe to do so.

Customer may be responsible for damage caused by weather exposure, sprinklers, wet ground, mud, or failure to protect the equipment.

10. Fire, Cooking, Smoking, and Heat

Customer agrees not to allow cooking, fire, smoking, grills, fire pits, candles, fireworks, heaters, open flames, or combustible materials under or within 10 feet of inflatable screens, inflatable chairs, or related equipment.

Customer is responsible for any damage, injury, or loss caused by fire, smoke, heat, burns, fireworks, grills, cooking, smoking, combustible materials, or related hazards.

11. Safe Use Rules

Customer agrees to use all equipment safely and only as intended.

Customer and guests may not:

  1. Jump on inflatable seating;
  2. Stand on, climb on, wrestle on, dive onto, drag, stack, puncture, or misuse inflatable chairs;
  3. Operate inflatable units on rough surfaces such as rocks, brick, glass, jagged objects, or sharp surfaces;
  4. Use equipment during high winds, gusty winds, thunderstorms, lightning, rain, or unsafe conditions;
  5. Repeatedly plug and unplug motors, pumps, or electrical equipment in a way that may cause damage;
  6. Move or alter equipment in a way that creates a safety risk;
  7. Allow children to climb, pull, push, hang from, or roughhouse around the screen, stands, speakers, cords, tables, projector, or other equipment.

Adult supervision is required at all times.

12. Setup and Operating Instructions

Customer agrees to follow all setup, operating, takedown, and repacking instructions provided by Backyard Starz.

Customer should contact Backyard Starz before using equipment incorrectly, forcing parts together, using substitute cords, bypassing safety instructions, or attempting repairs.

Customer may be responsible for damage caused by improper setup, improper takedown, incorrect use, failure to follow instructions, or unauthorized repairs.

13. Takedown and Repacking

Customer is responsible for taking down and repacking all equipment carefully and correctly.

All equipment must be returned or made available for pickup:

  • Clean;
  • Dry;
  • Organized;
  • Complete;
  • Properly packed;
  • Protected from weather;
  • In substantially the same condition as received, ordinary wear and tear excepted.

Customer should not pack wet, muddy, dirty, or damaged equipment without notifying Backyard Starz.

14. Pickup Readiness

All equipment must be ready for pickup at the scheduled pickup time or during the agreed pickup window.

Equipment must not be:

  • Locked behind gates;
  • Left outside in rain, sprinklers, mud, or unsafe conditions;
  • Mixed with customer-owned items;
  • Missing parts, remotes, cables, bags, adapters, stakes, boxes, containers, or accessories;
  • Blocked by vehicles, furniture, pets, guests, or property restrictions;
  • Improperly packed or scattered around the property.

If equipment is not ready for pickup and Backyard Starz personnel must gather, organize, package, repack, or clean up equipment, a $75 fee may apply.

Additional fees may apply if equipment is wet, dirty, damaged, missing, inaccessible, improperly packed, or not ready at the scheduled pickup time.

15. Damage, Loss, Theft, and Missing Items

Customer is responsible for all damage to, loss of, theft of, destruction of, or excessive cleaning required for Backyard Starz equipment while the equipment is out of Backyard Starz’s possession or otherwise under Customer’s control, except for ordinary wear and tear.

Damage may include, but is not limited to:

  • Punctures;
  • Tears;
  • Stains;
  • Mildew;
  • Wax;
  • Food or drink residue;
  • Pet damage;
  • Water exposure;
  • Sprinkler exposure;
  • Electrical damage;
  • Broken equipment;
  • Missing parts;
  • Damaged cords;
  • Damaged inflatables;
  • Damaged screens;
  • Damaged projectors;
  • Damaged speakers;
  • Equipment returned dirty, wet, improperly packed, incomplete, or unusable.

If any product is damaged, Backyard Starz may retain the deposit. If multiple inflatable items are damaged, Customer may be charged an administrative and overhead fee of $70 per damaged item, in addition to the cost to repair or replace the damaged items.

Replacement charges may be based on the full current replacement cost of the item, plus applicable taxes, shipping, vendor fees, labor, and related costs.

16. Late Return or Delayed Pickup

Customer must return or make equipment available at the agreed time.

Additional fees may apply if:

  • Equipment is not available at the scheduled pickup time;
  • Customer is unavailable when required;
  • Access is blocked or delayed;
  • Equipment is not packed or ready;
  • Equipment has been moved to a different location without notice;
  • Backyard Starz must make an additional trip.

17. Troubleshooting

Backyard Starz may provide reasonable remote support by phone or text during the rental period, subject to availability.

Backyard Starz is not responsible for issues caused by:

  • Customer-provided devices;
  • Streaming apps;
  • Internet or Wi-Fi problems;
  • Login problems;
  • Power interruptions;
  • Generator issues;
  • Improper setup;
  • Failure to follow instructions;
  • Customer misuse;
  • Weather or unsafe site conditions.

Customer should contact Backyard Starz promptly if equipment appears damaged, missing, unstable, unsafe, or not functioning correctly.

18. No Customer Repairs

Customer may not repair, modify, open, alter, tape, glue, patch, rewire, disassemble, or otherwise attempt to fix Backyard Starz equipment unless Backyard Starz gives express permission.

Customer may be responsible for damage caused by unauthorized repairs, modifications, or tampering.

19. Relationship to Other Policies

This DIY Drop-Off / Self-Setup Policy should be read together with Backyard Starz’s:

  • Rental Agreement / Terms of Service;
  • Payment Policy;
  • Cancellation & Rescheduling Policy;
  • Weather Policy;
  • Setup, Delivery & Pickup Policy;
  • Damage, Cleaning & Missing Equipment Policy;
  • Equipment Safety Rules;
  • Electrical, Power & Generator Policy;
  • Waiver & Liability Release.

If there is a conflict between this policy and a signed booking agreement, invoice, or event-specific written agreement, the event-specific written agreement will control for that event, unless prohibited by law.

20. Customer Acknowledgment

By booking a DIY or drop-off rental, submitting payment, signing a booking agreement, checking an acceptance box, accepting delivery, taking possession of equipment, or using Backyard Starz equipment or services, you acknowledge that you have read, understand, and agree to this DIY Drop-Off / Self-Setup Policy.